Salesforce

What is Salesforce?

Salesforce is a cloud-based Customer Relationship Management (CRM) software, enabling businesses to access the platform and its applications over the Internet. This eliminates the need to manage local infrastructure and allows for more flexible access from anywhere.

It offers a wide range of tools and applications designed to help businesses manage and enhance their interactions with customers throughout the entire lifecycle, from acquisition to post-sales service. Some key features of the Salesforce CRM platform include sales management, customer service, marketing automation, and data analysis.